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Connecting Healthcare with Trauma-Informed Practices

Beloved Care Health Services is dedicated to transforming how care is delivered to individuals with disabilities, chronic illnesses, and chronic pain. We provide comprehensive consulting services to other health agencies seeking to implement trauma-informed practices, while simultaneously offering support groups for individuals navigating life with chronic conditions, as well as their families.

Our Approach

Our dual approach creates a trauma-informed ecosystem: we train care providers to deliver compassionate, evidence-based care while providing direct peer support to those receiving care. This positions Beloved Care as a unique bridge between systemic healthcare transformation and community healing.

Policies

Training

Practices

Outcomes

We don’t just deliver training and leave. We audit your current systems, develop custom policies, train your staff, and support implementation for at least an entire year.

What You Get

We conduct a thorough review of your existing policies and procedures to identify gaps and outdated practices, then develop customized, trauma-informed policies tailored to your agency's specific needs. You'll receive clear, accessible documentation that staff actually understand and can implement, ensuring compliance while embedding compassionate care principles into every operational guideline.

We design and implement comprehensive satisfaction assessments that go beyond generic surveys to reveal how clients truly experience your care. Through data analysis, interviews, and feedback patters, we identify exactly where your services excel and where trauma-informed improvements will create the greatest impact on client outcomes and loyalty.

Our custom training programs combine evidence-based trauma-informed care principles with practical, immediately applicable skills tailored to your team's needs. Through interactive quarterly sessions, scenario-based learning, and competency assessments, we build a confident staff equipped to handle even the most challenging situations with compassion and expertise.

Transformation requires ongoing support, not just a one-time event. Through scheduled monthly or bi-monthly meetings, we provide strategic planning guidance, real-time problem-solving, leadership coaching, and expert partnership throughout your journey, ensuring you never feel alone as you implement meaningful change.

Excellent policies and training mean nothing without strong implementation. We provide hands-on support through action planning, staff coaching, troubleshooting barriers, and post-engagement quarterly check-ins to ensure trauma-informed care becomes your actual daily practice, not just your stated values.

We establish clear success metrics from day one and track progress throughout our engagement. Through quarterly reporting, competency assessments, and ROI analysis, you'll have concrete evidence of improvement - reduced turnover, higher satisfaction scores, and stronger competitive positioning - that you can share with stakeholders and use to demonstrate transformation results.

When Trauma-Informed Consulting is Needed

High Staff Turnover & Burnout

Health agencies experience 65-82% annual staff turnover rates. Replacing one staff member costs $3,000-$5,000 in recruiting, training, and lost productivity.

Low Client Satisfaction & Complaints

One negative review can cost an agency 30+ potential clients. Poor satisfaction scores impact Medicare/Medicaid reimbursement rates.

Outdated or Inadequate Policies

Non-compliance can result in $10,000-$100,000+ in fines, loss of licenses, or exclusion from Medicare/Medicaid programs.

Frequent Boundary Violations & Ethical Issues

Boundary violations can lead to exploitation claims, lawsuits, criminal charges, and permanent reputation damage that closes agencies.

Difficulty Recruiting & Retaining Quality Staff

Agencies with strong cultures and values-driven missions attract 3x more qualified candidates than those competing solely on wages.

Stagnant Growth & Competitive Disadvantage

Families increasingly research agencies online and choose based on specialization, values alignment, and demonstrated expertise – not just availability or cost.

Inconsistent Care Quality Across Staff

Inconsistent care leads to client anxiety, requests for specific staff members only, scheduling nightmares, and lost business when “the good one” leaves.

Managing Clients with Complex Trauma Histories

Over 70% of individuals with disabilities or chronic illnesses have experienced trauma at some time in their life. Untrained staff can unintentionally retraumatize clients through routine daily care tasks, leading to increased health problems.

Foundation    Package

Best for: Smaller agencies or those beginning trauma-informed transformation

  • Policy Audit with Recommendations
  • 2 Quarterly Training Sessions
  • Bi-Monthly Check-Ins (6 total)
  • Survey Templates & Guidance

Partnership    Package

Best for: Larger agencies or those seeking white-glove, comprehensive service

  • Everything in the Transformation Package PLUS:
  • Train-the-Trainer Program
  • Support Group Setup for Clients
  • Bi-Annual Culture Assessment
  • Co-Branded Materials
  • Priority Consultation Access

Add-On Service: Support Group Program Setup

Available for the Foundation & Transformation packaged clients.


Includes: 

  • Custom support group curriculum development (6-12 themed sessions)
  • Facilitator training guide for agency staff
  • Marketing materials for client recruitment
  • 6-12 professionally facilitated sessions (led by Beloved Care)
  • Program evaluation tools to measure participant outcomes and satisfaction

Contact Us to Schedule a FREE Evaluation